Privacy

Privacy Policy

Last updated: 7 October 2026

Who this covers

This policy covers HWJ Valets ("we", "us"), a mobile car valeting and detailing service based in Colchester, covering Essex and parts of Suffolk. Contact us on 07926 517296 or harry@hwjvalets.co.uk. If you contact us for a quote or booking, this explains what personal data we collect and what happens to it.

What we collect

If you use the enquiry form, call, WhatsApp or message us on Facebook or Instagram, we collect whatever you give us: your name, phone number, email address, location, vehicle details and the job you need doing.

What we use it for

• Getting back to you with a quote
• Arranging and carrying out valeting or detailing work you've booked
• Keeping basic job and contact records for repeat customers

We don't use your data for marketing you haven't asked for, and we don't sell it to anyone.

Who we share it with

• FormSubmit.co - processes the enquiry form and forwards submissions to our email.
• GitHub Pages - hosts and serves this website, and may log standard technical data (like IP address) as part of normal web hosting.

How long we keep it

Enquiry details are kept only as long as needed to respond to you or deliver a booked job. If you become a repeat customer, we keep basic contact details for as long as we're valeting for you.

Cookies

This site doesn't use analytics or advertising cookies, and nothing is stored on your device to track you. We count visits using privacy-friendly, cookieless analytics (Cloudflare Web Analytics), which doesn't identify individual visitors.

Your rights

Under UK GDPR you can ask to see what data we hold about you, ask us to correct it, or ask us to delete it. Call 07926 517296 or email harry@hwjvalets.co.uk and we'll sort it out.

Changes to this policy

We may update this page occasionally as the site changes. The date at the top shows when it was last updated.